Terms & Conditions
Customer Care
Terms and Conditions
Last Updated: [01/01/2024]
Welcome to EcoRise Supply. By using our website, you agree to comply with and be bound by the following terms and conditions.
1. Acceptance of Terms
By accessing and using the EcoRise Supply website, you accept and agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website.
2. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the site constitutes acceptance of the new terms.
3. User Accounts
To access certain features of our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and password. We reserve the right to terminate accounts that violate these terms.
4. Ordering and Payment
All orders are subject to acceptance and availability. We accept payment via Credit or Debit. Prices are subject to change without notice.
5. Shipping and Delivery
Please refer to our Shipping Policy for detailed information on shipping options, delivery times, and fees.
6. Returns and Refunds
Please refer to our Return Policy for information on how to return or exchange items.
7. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of EcoRise Supply and is protected by intellectual property laws.
8. User Conduct
Users agree not to engage in prohibited activities, including but not limited to, hacking, distributing malware, or violating any applicable laws while using our website.
9. Privacy Policy
Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
10. Limitation of Liability
EcoRise Supply shall not be liable for any damages resulting from the use or inability to use our website or products, including but not limited to, direct, indirect, incidental, or consequential damages.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Florida. Any disputes arising from these terms will be resolved in the courts of Florida.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us at info@ecorisesupply.com.
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Privacy & Safety
EcoRise Supply is committed to protecting your privacy and ensuring the safety of your personal information. This Privacy and Safety Policy outlines how we collect, use, and protect your data when you use our website.
1. Information We Collect
We collect the following types of information:
• Personal Information: Name, email address, shipping address, phone number, payment information, and any other information you provide when making a purchase or creating an account.
• Usage Information: Information about how you use our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and gather information about site usage.
2. How We Use Your Information
We use your information to:
• Process and fulfill your orders
• Provide customer service and support
• Communicate with you about your orders, products, and promotions
• Improve our website and services
• Comply with legal obligations
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These service providers are obligated to keep your information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owners.
4. Protecting Your Information
We implement a variety of security measures to protect your personal information, including:
• Encryption: We use secure socket layer (SSL) encryption to protect your payment information during transmission.
• Access Controls: Access to your personal information is restricted to authorized personnel only.
• Regular Security Audits: We regularly review our security practices to ensure your information is protected.
5. Your Rights
You have the right to:
• Access, update, or delete your personal information
• Opt out of receiving marketing communications from us
• Request a copy of the information we hold about you
• Withdraw consent for us to process your information
To exercise any of these rights, please contact us at info@ecorisesupply.com.
6. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
7. Changes to This Policy
We may update this Privacy and Safety Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our website after any changes constitutes your acceptance of the new policy.
8. Contact Us
If you have any questions or concerns about this Privacy and Safety Policy, please contact us at info@ecorisesupply.com.
This policy ensures that your customers are informed about how their personal information is handled and the measures you take to protect their privacy and safety. Adjust the specifics to fit your business needs and consult with a legal professional to ensure compliance with all applicable laws and regulations.